Accessibility policy

Statement of Commitment

Communitech is committed to providing equal access and participation for all individuals including its customers, employees, visitors, tradespersons, job applicants and any other person(s) who may enter its premises or use its services. As an organization, we respect and uphold the requirements set forth under the Accessibility for Ontarians with Disabilities Act (2005), and its associated standards and regulations.

We understand that we have a responsibility for ensuring a safe, dignified, and welcoming environment for all individuals. We are committed to ensuring our organization's compliance by incorporating accessibility legislation into our policies, procedures, programming, events, training, facilities and best practices. We will review these policies and practices annually, as organizational changes occur, or in anticipation of compliance deadlines. In addition, we will strive to meet the needs of individuals with disabilities in a timely and effective manner in a way that maintains their dignity and independence.

Providing an accessible and barrier-free environment is a shared effort, and as an organization, Communitech is committed to working with the necessary parties to make accessibility a reality. For more detailed information on our accessibility policies, plans, and training programs, please contact:

Information and communications 

Communitech will endeavor to create, provide and receive information and communications in ways that are accessible to people with disabilities. When asked, Communitech will provide organizational information and communications made available to its customers and the public, including this policy and any public safety information, in an accessible format or with communication supports.

If Communitech determines that it is not technically feasible to convert the information or communications or that the technology to convert the information or communications is not readily available, Communitech shall, upon request, provide the person that requires the information with an explanation as to why the information or communications are unconvertible, and a summary of the unconvertible information or communications. 

Accessible formats and communication supports

Upon request, Communitech will provide or arrange for accessible formats and communication supports for persons with disabilities in a timely manner that considers the person's accessibility needs in consultation with the person making the request; and at a cost that is no more than the standard cost charged to other persons.

This information and documentation will be provided as soon as is practicable, but specific timeframes may vary depending on the format requested. 

Accessible websites and web content

Communitech is committed to making its information technology widely available and accessible, regardless of the functional abilities of the user. Communitech websites meet the Worldwide Web Consortium's Web Content Accessibility Guidelines (WCAG) as required by the AODA. As of January 1, 2021, all of Communitech’s internet websites and web content, backdated to 2012, conform to WCAG 2.0 Level AA.


Have questions?

Communitech is happy to help.

Email us or call +1 (519) 888-9944